For the returns you have 30 days to return your items, if they are eligible for our return policy. Please be aware that there will be applicable handling, shipping and transaction fees. We are not responsible for any error on the part of the customer and they will have to bear the costs related to their error.
NON-REFUNDABLE items Here are the items for which there will be no refund: any transactional and / or administrative costs, any handling costs, any additional transfer and / or delivery costs as well.
The products must be returned in their new condition and never having been installed and / or used. If the returned product is damaged or has been used, the merchandise may be returned to you and therefore you will be charged a fee.
TRANSPORT FEES - Transport costs are not refundable unless there has been an error on our part on the product (s) received by the customer, at that time, the customer must inform us within a period of less than 30 days. For any other eventuality, the costs of transport and return are the responsibility of the customer.DEFECTS–If you ever receive a defective item, the applicable return procedure will be that of the item manufacturer. The warranty offered on the products sold by PneusPistoli is that of the manufacturers and is subject to the terms and conditions of the warranty referred to.
CANCELLATION -If you want to cancel your order, this is possible, however you will have to notify us of your cancellation quickly before the tires are shipped in order to limit the costs that will be charged to you. The transactional costs of the operation will be charged to you as well as the handling and delivery costs if applicable.REFUND-Once we have received your item (s) and they meet all required return criteria, we will issue a refund. This will be done on the means of payment that you will have used during the purchase. It may take 5-10 business days for you to see the refund on your payment method.